FAQ

Welcome to Fitella’s FAQ Section
Have questions about our Fitella™ massage roller? You’re in the right place! Below, you’ll find answers to the most common questions we receive about our products, shipping, returns, and more. Still need help? Our Fitella Customer Care Team is always here for you.

Frequently Asked Questions

No Question Answer
1 What is the Fitella™ massage roller used for? The Fitella™ roller is designed to stimulate circulation, relax muscles, and help smooth the appearance of cellulite with targeted massage.
2 Does the Fitella™ massage roller really reduce cellulite? Yes—consistent use improves circulation under the skin, which helps reduce the appearance of cellulite over time.
3 How often should I use it? We recommend 3–5 sessions per week for 5–10 minutes per area for optimal results.
4 Can I use it on areas other than my legs? Absolutely! It’s perfect for thighs, arms, neck, shoulders, and other areas needing relief or toning.
5 When will I start to see results? Many Fitella customers notice visible skin improvements in 2–4 weeks with regular use.
6 Do I need to use oil or cream with it? Optional—using a light body oil or massage gel can make the massage smoother and more comfortable.
7 Is it safe for sensitive skin? Yes—just start gently. If irritation occurs, reduce pressure or frequency.
8 Can I use it if I have varicose veins? Avoid direct rolling on varicose veins. Consult your doctor before use.
9 Is it pregnancy-safe? Generally safe for legs and arms, but avoid the abdomen and consult your healthcare provider first.
10 Does it help with post-workout recovery? Yes—Fitella™ helps release muscle tension and speed up recovery after exercise.
11 How much pressure should I apply? Use firm but comfortable pressure—never to the point of pain.
12 Is the Fitella™ roller travel-friendly? Yes—lightweight and compact, perfect for home, gym, or travel use.
13 Does it require charging or batteries? No—it’s completely manual, so you can use it anytime, anywhere.
14 How do I clean it? Wipe with a damp cloth after use and air dry. Avoid soaking in water or using harsh cleaners.
15 How long should each session be? About 5–10 minutes per targeted area is ideal.
16 Is it suitable for men too? Yes—Fitella™ works equally well for men and women.
17 Can I use it daily? Yes, as long as it feels comfortable. Take rest days if needed.
18 What makes Fitella™ different from other massage rollers? Fitella™ is designed based on biomechanical principles to perfectly target the body’s pressure points—something most generic rollers can’t do.
19 How fast is shipping from fitella.shop? Orders ship within 1–2 business days via trusted couriers. Tracking information is provided.
20 What is fitella.shop’s return policy? We offer a 14-day return policy. Simply contact our support team for easy returns or exchanges.